Team Size, Hiring, and 2026 Focus
We are hiring slower than demand suggests because moderation quality depends on judgment calibration, not just headcount.
Rapid hiring helps coverage but can hurt consistency if policy interpretation diverges across shifts. We optimize for calibration speed before volume.
Every new operator runs through contradiction drills: same case, different context windows, identical policy outcome required.
For 2026, we are prioritizing three tracks: better synthetic attribution, faster reviewer tooling, and clearer user-facing decision notes.
Growth targets remain tied to quality gates. We expand only when disagreement rates and appeal reversals remain within threshold.
A smaller aligned team outperforms a larger fragmented one in trust-critical systems. We treat that as a hard operational rule.